FAQ

Welcome to our Frequently Asked Questions. Here you’ll find clear answers about our studio hours, services, booking policies, and more—everything you need to know to make the most of your WORTHY Self‑Care experience.

What services do you recommend I try together?

Great question! That’s dependent on what you’re looking for. Have you taken our quiz to find out
which services are best for you? Click here.

What should I wear for my sauna?

A bathing suit is fine, or you can sauna bathe in the nude. You have the sauna and the room to yourself, so you can enjoy your session with the greatest comfort.

What should I wear for a cold plunge?

All clients must wear a bathing suit when participating in a guided cold-plunge.

Is there parking?

There is ample street parking on Ashby Ave as well as College Ave. A parking lot is located at Russell and College just around the block from WORTHY.

What's the difference between the Infrared Sauna Believe and the Infrared Sauna Sanctuary?

Both of our saunas are full-spectrum infrared saunas. The difference is that the Sanctuary Sauna is our larger, wheelchair accessible infrared sauna. The Believe is our smaller sauna that also has a tablet on which you can enjoy a show or film on Netflix or Amazon Prime Video.

What’s your cancellation policy?

We ask for at least 24 hours notice for cancellations. If a cancellation is made less than 24 hours before the appointment time, you will be charged the credits for the service and a $20 fee.

If guests no show, they will be charged the credits for the service and a $30 fee.

Locations

Please provide 24 hours advance notice if you need to cancel an appointment. Clients will incur a $20 Late Cancellation Fee if their appointment is canceled 24 hours or less before their scheduled time.
A $30 No-Show fee will be charged, if you do not attend an appointment you’re scheduled for.

MASSAGE AND ALL AESTHETIC SERVICES:
All massage and aesthetic service appointments canceled with less than 24 hours’ notice, will incur a charge equal to 50% of the full cost of the treatment/service. Any no-shows will be charged the full amount of the Aesthetic or Massage service booked.

Package credits expire one year from date of purchase.

All sales are final.

Our core values at WORTHY include mutual respect and kindness. We strive to provide a quality service experience that embodies grace, love, humanity, dignity and respect. At the root of our spirit of service is a genuine desire to ensure our guests experience our most heartfelt kindness. In showing up for our community in this way, we ask for kindness and respect in return.

Thank you for honoring, and being a part of, our intention of embodying the goodness in humankind. We can all use a little more goodness in our lives.

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Exclusive offers, event invites, and expert advice. By submitting this form, you consent to receive marketing and promotional SMS messages from WORTHY Self-Care Studio. Message frequency may vary. Reply “STOP” to unsubscribe. Standard message and data rates may apply. Your information will be handled in accordance with our Privacy Policy.
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